Shipping & Delivery Policy

  • The Pink Elephant is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within maximum 4 to 12 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).
  • The Pink Elephant is in no way responsible for any damage to the order while in transit to the buyer.
  • While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
  • Please note all items (clothes/accessories, label, packaging) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
  • Express & Standard Shipping are Available on all products.
  • Cash on Delivery (COD) option are Available.
  • For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within maximum 4 – 12 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
  • For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. Presently we are not doing International Shipping.